Jackie Wickham

Instructional Technologist

I’ve worked on the DL team since April of 2012. I started here as the operations coordinator, making sure all parts of courses were up and running. In October 2013, I was promoted to my current role, instructional technologist. Now, I’m responsible for assisting faculty in course design, creating assets for courses, and recommending appropriate technology solutions to enhance content delivery.

Prior to working at SPS, I completed my M.S.Ed. in school counseling from Northern Illinois University, and my B.A. in psychology from Illinois Wesleyan University, where I was a member of the cross country and track teams. In my spare time, I’m a high school cross country and track coach and volunteer for the Make A Wish Foundation.

Posts by: Jackie Wickham


Student-to-Student Interaction in Online Courses

Having worked in online education for the past five years, I was intrigued by Darren Rosenblum’s recent New York Times article, “Leave Your Laptops at the Door to My Classroom.” While reading it, Rosenblum’s observation of a colleague’s course, where laptops were allowed, stood out to me: “[The students] took notes when [the professor] spoke, but resumed the rest of their lives instead of listening to classmates.” At the School of Professional Studies, we focus on student-to-student interaction as one of the three types of interaction, along with student-content and student-instructor, when designing courses. Rosenblum’s observation that students didn’t value


Take a Trip Beyond Google: November 2016 Online Learning Webinar

Northwestern University Librarians Charlotte Cubbage and Tracy Coyne joined us for November’s Online Learning Webinar,  Take A Trip Beyond Google: Support for Your Online Course Information and Research Needs. Tracy and Charlotte shared information about the library as well as tips and tricks for finding resources related to your program and course. If you couldn’t make the webinar, view the recording. SPS hosts Online Learning Webinars the first Wednesday of every month at noon. If you have a topic you’d like to see covered in an upcoming Online Learning Webinar, please contact Instructional Technologist Jackie Wickham.


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