Blue Jeans Desktop Application Change as of September 1

By Christine Scherer

Northwestern IT has shared the following announcement with all Blue Jeans users:

Beginning September 1, how you access the Blue Jeans videoconferencing service will be changing. If you are using the Firefox, Internet Explorer, or Safari browser you will need to download the Blue Jeans desktop application to access your meetings. This change does not affect Chrome browser users.

No action is needed if you are already using the desktop application to access your meetings.

You can download the Blue Jeans desktop application now for Mac and Windows to avoid any delays in joining your online meetings. After September 1, you will be prompted to do so the next time you access a Blue Jeans meeting.

If you have questions about downloading the Blue Jeans desktop application or accessing your account, please contact the IT Support Center at 847-491-4357 (1-HELP) or consultant@northwestern.edu.

 



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